Legal
Privacy Policy
1. Introduction
WHISPER VALLEY ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit whisperv.com or interact with any Whisper Valley membership service.
By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following categories of personal information:
- Identity Information: Full name, date of birth, and government-issued ID (where required for membership verification)
- Contact Information: Email address, phone number, and mailing address
- Payment Information: Credit or debit card details processed securely through our payment processor (we do not store full card numbers)
- Account Information: Membership tier, application status, and portal login credentials
- Usage Data: Pages visited, time spent on site, browser type, and IP address, collected via standard server logs and analytics tools
- Communications: Messages sent to us via email, contact forms, or member support channels
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing membership applications and payments
- Managing your member account and delivering member benefits
- Communicating with you about your membership, events, and club updates
- Fulfilling subscription billing and cancellation requests
- Improving our website and services through anonymized analytics
- Complying with applicable legal and regulatory obligations
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors (payment processors, email platforms, analytics providers) who assist in operating our services, bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to the same privacy protections
5. Data Retention
We retain your personal information for as long as your membership is active and for a reasonable period thereafter to fulfill legal, accounting, and operational obligations. Payment records are retained for a minimum of seven (7) years in compliance with financial regulations.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at sma@accmox.com.
7. Cookies and Tracking
Whisper Valley uses cookies and similar technologies to remember your language preference, maintain session state, and analyze site usage. You may disable cookies through your browser settings; however, some features of the site may not function correctly without them.
8. Security
We implement industry-standard security measures including HTTPS encryption, secure payment processing via PCI-compliant processors, and restricted internal access to personal data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take all reasonable precautions.
9. Children's Privacy
Our services are intended for individuals 21 years of age and older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately at sma@accmox.com.
10. Do Not Track & Third-Party Links
Our website does not respond to "Do Not Track" browser signals at this time. Our site may contain links to third-party websites (including payment processors and social platforms) that operate under their own privacy policies. We are not responsible for the privacy practices of those third parties and encourage you to review their policies before providing any personal information.
11. California Privacy Rights (CCPA)
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to: (a) know what personal information we collect, use, and disclose; (b) request deletion of your personal information (subject to certain exceptions); (c) opt out of the sale of your personal information (we do not sell personal information); and (d) receive equal service and price regardless of whether you exercise your privacy rights. To exercise these rights, please contact us at sma@accmox.com. We will respond to verified requests within 45 days.
12. International Users
Whisper Valley is operated from the United States. If you are located outside the United States, please be aware that information you provide will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfer and processing.
13. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated to active members via email. The "Last Updated" date at the top of this page reflects the most recent revision.
14. Contact
For privacy-related inquiries, please contact:
WHISPER VALLEY — Privacy Office
Phone: (781) 728-9217
Email: sma@accmox.com